Privacy Notice
EMEF Technologies (OPC) Private Limited (“TruSeller”) processes your personal data under the Digital Personal Data Protection Act, 2023.
What we collect
- Account: name, email, and phone number.
- Sellers: identity and business verification details, through our payment partner (we keep only masked references).
- Orders: items, addresses, payment status, delivery confirmation, ratings, reviews, and disputes.
- Technical: device, IP address, and usage logs.
Why we use it
- To run your account and the marketplace — orders, delivery, payments, ratings, and support.
- For security and to prevent fraud and misuse.
- To meet legal, tax, and grievance obligations.
We process your data with your consent, given at sign-up, or as the law permits.
Who we share it with
- The seller or buyer on your order, as needed to complete it.
- Payment, delivery, hosting, and communication service providers, under contract.
- Authorities, where required by law.
- We do not sell your personal data.
Retention & security
We keep data only as long as needed for these purposes or as the law requires, and protect it with reasonable security safeguards. Order and review records may be retained to keep the marketplace’s records accurate.
Your rights
- Access, correct, update, or erase your personal data.
- Withdraw consent at any time (this may limit your use of the platform).
- Nominate a person to exercise your rights.
- Raise a grievance with us, and if unresolved, complain to the Data Protection Board of India.
Contact: contact@truseller.in · see Grievance Redressal.