Privacy Policy

EMEF Technologies (OPC) Private Limited · Digital Personal Data Protection Act, 2023. Draft — to be finalised by counsel.

What we collect

• Account: email, phone number (verified), device signals.
• Transactions: orders, payments status, delivery confirmation.
• Reputation: ratings and dispute records tied to real orders.
• We do NOT store raw KYC documents — only masked references provided by the payment gateway.

Why we use it & your consent

We use your data to run the marketplace and to compute verified trust/reputation signals — the core service. You give consent at sign-up; the purpose is shown before you consent.

Sharing

• With the payment gateway, to process payments and KYC.
• With the counterparty to a transaction, limited to what’s needed to fulfil it (shown by role, never raw identifiers).
• We do not sell your personal data.

Your rights (DPDP)

• Access and correct your personal data.
• Withdraw consent and request erasure, subject to legal/transaction-record retention.
• Raise a grievance — see the Grievance Redressal page.

Contact: contact@truseller.in.