Grievance Redressal

Grievance Officer

• Grievance Officer, EMEF Technologies (OPC) Private Limited
• Address: Tiruvallur, Tamil Nadu 600056, India
• Email: contact@truseller.in

How to complain

Use “Report a problem” on your order, or email the Grievance Officer with your name, contact details, order ID, and a description of the issue.

Timelines

• We acknowledge complaints within 48 hours.
• We resolve complaints within one month of receipt.

Escalation

This does not limit your legal rights. You may also approach the National Consumer Helpline (1915), a consumer commission under the Consumer Protection Act, 2019, or, for personal data, the Data Protection Board of India.